Training new employees can be a challenge in any industry, but the healthcare industry has perhaps some of the most unique challenges. Not only do employees need basic medical knowledge, they must also be technology savvy in many cases. Long hours and precise tasks are often required, so it is important that employees feel competent and confident in performing job functions.
Introduce Software Systems
Every department in a hospital likely uses different software systems. You should thoroughly train the employee on whatever software he or she needs to use on a daily basis — whether it be radiology software or a chargemaster software. Many programs have training modules built into them, and you can test the new hires on their knowledge of the system at the completion of training.
Explain Health Privacy Laws
Dealing with patients’ private health information is a sensitive thing that should be taken seriously. It is important to train all employees on health privacy laws and regulations, especially those who have never worked in the medical field before. Not only should you review the guidelines for keeping information private, but you should also explain what the consequences are of a breach in privacy.
Follow Up on Progress
No employee wants to feel like he or she is having to figure out everything alone. Instead of making a person feel that he or she has to fend for himself or herself, make sure that you follow up periodically. Ask how the new job is going, and offer help with any areas that are still difficult to master.
You can effectively train employees when you follow a few simple and practical steps. Proper training equals better job performance, so the value of this cannot be overstated. Commit today to finding the best ways to make your employees feel qualified and confident in any task they do.